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Managing Incident Response Like a Pro

Originally posted here: Alegion’s blog

In a world where risks seemingly grow at an exponential rate, an engineering organization’s ability to detect and respond to incidents is critical to its survival and success.

But how do we define an ‘incident’? And what does it mean to be ‘prepared’ for one? In this article, we hope to answer some of these fundamental questions, and more. We believe sharing this information is beneficial for engineering teams everywhere looking to improve resiliency, reduce incident severity/downtime, and increase confidence in their product.

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